Let’s sit down and talk about something real. Like, really real.
We all love gadgets – shiny, smart, sleek. But there’s one thing that sometimes turns this love into stress: WARRANTY PRESSURE.
Yup, I said it.
🧠 Real talk. Here's what we often hear at Hitechers:
“I bought this from you, so YOU fix it.”“I only know you, not the brand.”“I’m leaving this product here. Tell me when it’s repaired.”“My work is stuck. Either fix it NOW or give me a new one!”“If not resolved, I’ll send a legal notice. I want my money back WITH interest... and compensation!”
😅 Whoa, friend. Chill.
🎯 Let’s be clear: Hitechers is a reseller, not the brand.
🛍️ Online or Offline, the rule is the same:
Offline buyers: You can check the product before buying. We encourage it!
Online buyers: You receive a sealed product directly from the brand. If there’s an issue, just reach out to the brand’s helpline or service center.
🚨 Don’t Turn a Sale into a Scene
We're here to make tech joyful, not stressful.
We’ve had customers raise voices, send legal notices, or demand replacements on the spot — as if we’re magicians with spare gadgets hidden under the counter.
Come on yaar! Let’s not turn the store into a courtroom.
We’re not trying to escape responsibility — we’re just trying to follow the real process.
🤝 A Little Understanding, A Lot More Peace
We’re a small team with a big heart — not a giant factory with a repair lab. 😊
So please:
Don’t put unnecessary pressure.
Let’s respect each other’s roles.
Let the brand do what the brand is supposed to do.
✨ In Short...
We’re always here to help — just not to handle what the brand should.
